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Privacy Policy

1.General declaration

We attach great importance to the security and privacy of your personal data. We process your personal data in compliance with the data protection laws in force in your country, particularly by adhering to the principles of lawfulness, fairness and transparency, purpose limitation, data minimisation, accuracy, storage limitation, and integrity & confidentiality, in accordance with the General Data Protection Regulation (GDPR).

Dataopp sarl is a company that connects professionals and users (individuals or businesses) seeking goods and services. Dataopp sarl is compensated by the professional for this service. For the user, the service provided by Dataopp sarl is free of charge. If a commercial transaction is subsequently concluded between the user and the professional, it is solely the responsibility of these two parties.

This data protection policy applies to the personal data we collect in the context of our services when you visit our websites in the European Economic Area.

Dataopp sarl is the data controller for the data collected from its clients.

The present Data Protection Policy describes the categories of personal data that we collect about you, how we may use it, the people with whom we may share it, and how you can exercise your rights related to the processing of this information as well as your rights regarding our use of it. It also outlines the measures we take to protect the security of personal data, their retention period, and how you can contact us to exercise your rights.

We recommend that you read this Data Protection Policy carefully as it contains important information about your personal data. If you have any questions, you can contact us using the information provided below in the "Contact Us" section.

You can print the full text of our Data Protection Policy by clicking here.

2. What personal data do we collect?

The personal data collected is that which you provide when you complete the contact fields. The mandatory information is marked with an asterisk.

2.1 Personal data that you provide to us directly:

We process the personal data that you provide to us through the forms:

  • First name and surname
  • Email address
  • Date of birth
  • Phone number
  • Postal address

We collect this data in order to manage your request. We also use your email address to send you advertisements regarding similar offers. If you do not wish to receive such solicitations, please notify us by email: dpo@data-opp.com

Ces données peuvent également permettre à la société Dataopp sarl et à ses partenaires commerciaux de vous adresser par courriel d’autres publicités. Si vous souhaitez recevoir de la prospection par courriel de la part de la société Dataopp sarl et/ou de ses partenaires, merci de le signaler par email : dpo@data-opp.com

The collection of personal data occurs at the time of the request for connection. Dataopp sarl obtains information about the follow-up you give to the offer proposed to you by our commercial partners. We have a legitimate interest in obtaining this data as their remuneration from their commercial partners depends on it.

The information obtained is limited to what is strictly necessary to enable the execution of the contract that binds Dataopp sarl as an intermediary to its business partners.

2.2 Personal data that you provide to us indirectly

We also collect information about your visits to our websites, traffic data, location data, web logs, and your IP address through cookies placed on your device. Some cookies are necessary for the proper functioning of our digital platforms, while others are used for analytical purposes that help provide you with more personalised services and a better digital experience. For more information about cookies and to modify your preferences, please read our cookie policy (clickable).

3. How do we use your personal data?

We may use the personal data we collect for:

  • Optimise certain features or display of our websites;
  • Improve your browsing experience on our platforms;
  • Verify your identity and protect yourself against fraud and other illegal activities, unauthorised transactions, claims and other liabilities, and thus manage exposure to data risks;
  • Maintain and improve the quality and safety of our services;
  • To comply with our legal and regulatory obligations;

In this context, the processing of data is necessary for the execution of your request to connect our company with business partners.

The information that our partners transfer to us regarding the response you have given to the offer that was made to you is necessary to enable the execution of the contracts that bind us to our business partners, without which we would not be able to connect you with them.

4.Legal basis for the processing of personal data

We collect and use your personal data based on one or more of the following legal grounds:

As described above, it will generally be carried out on the following legal basis:

  • Your consent to be called from Monday to Saturday, from 9am to 8pm.
  • legitimate interest
5.Are your data shared with third parties?

As this is a matchmaking service, your data is collected for the purpose of being transferred to our business partners to meet your needs. The relevant business partners are themselves responsible for processing your data when they decide to contact you or arrange an appointment with you.

We may disclose aggregated or anonymised information about users to our advertisers and advertising partners for marketing, advertising, research, or any other purpose.

We keep your personal data within the European Union.

We may disclose personal information about you:

  • if we are required to do so or permitted to do so under applicable law or a legal procedure (court order or subpoena),
  • to the judicial authorities or to other representatives of the authorities in order to comply with a legitimate legal request,
  • as part of an investigation in the event of suspected fraud or illegal activity, or
  • in all other cases, with your permission.
6.Where is your data stored? Is it transferred?

Your personal data is stored in the databases linked to our websites or management tools, hosted by our service providers, on servers. These servers are secure and are governed by the privacy policies of our service providers and comply with the laws and regulations on the protection of personal data.

7. Who has access to your personal data?

Dataopp sarl strives to implement the necessary precautions to preserve the confidentiality and security of the personal data collected and processed in order to prevent their distortion, damage, destruction, or unauthorised access by third parties. Dataopp sarl has established corresponding technical and organisational security measures.

Access to the data is limited to personnel authorised by Dataopp (employees or technical staff) permitted in the course of their work.

We ensure that our staff and our service providers are able to act in compliance with the applicable laws regarding personal data protection and to pay particular attention to the confidentiality and security of this data.

All individuals and collaborators who may have access to your personal data have signed a confidentiality agreement.

8. How long do we keep your data?

To the extent permitted by applicable laws, we retain the personal data we obtain about you for as long as

  • this is necessary for the purposes for which we obtained them, in accordance with the provisions of this Privacy Policy.

You can assert your right to the erasure of your personal data at any time, see the sections below "What are your rights" and "Contact us".

9. What are your rights?

To the extent permitted by the law in force in your country, you may

  • access, modify, update and correct the personal data we hold about you
  • to ask us to delete or restrict your personal data via our online contact form or through the contact information below; or
  • exercise your right to data portability by the same means. Where permitted by law, you may withdraw the consent you previously gave us to process your personal data for legitimate reasons related to your particular situation at any time, and we will apply your preferences accordingly.

In order to exercise them, you simply need to send an email to dpo@data-opp.com. This email must be accompanied by a copy of an identity document and should include details about the right you wish to exercise. If your request is not complete, we will be unable to process your request.

In order to protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. Depending on your geographical location, you may lodge a complaint with the relevant national data protection authority (for example, the CNIL in France) if you are not satisfied with our response.

10.How do we protect your data?

Our websites use various appropriate technical security measures, communication protocols, and organisational measures. Authentication tools are encrypted to ensure the security of your personal data.

We have implemented procedural, technical, and physical safeguards that comply with legal requirements and the current state of the art at every stage of the processing of personal data. These measures are designed to ensure protection against the destruction, loss, alteration, unlawful use, or disclosure of the personal information you provide to us, or against unauthorised access to it.

We regularly and automatically perform backups of our databases.

We draw your attention to the necessity of maintaining the confidentiality of the password you set during your registration on one of our websites, which allows you to access certain parts of the site. The protection and confidentiality of your personal data depend on it.

11. Amendment of our Privacy Policy

The present Privacy Policy may be updated without prior notice in order to adapt our practices to the legal requirements of data protection or in the event of changes to our business activities. We will indicate at the top of this Privacy Policy the date of its last update.

12.Contact us

For any questions or comments regarding this Privacy Policy, or if you wish to exercise your rights concerning your personal data, please contact us via:

Email: dpo@data-opp.com